After joining Fly High Media in January this year, we thought that we would catch up with our new Client Account Manager, Rob Jeffries after he has settled in.
Firstly Rob, what does your role consist of?
My role as Client Account Manager means being the glue between the client and the rest of the team here at Fly High Media. I work alongside our clients to understand their goals, report on the solutions and actions our team implement, as well as looking forward to carrying out continuous improvement and other ways we can get the most out of being online for our clients.
How have you found your new role so far?
It’s been fantastic to get to know our existing clients who we support, and a brilliant experience bringing on other clients from so many different industries. Discovering who and what these businesses represent and do daily has given me a huge sense of satisfaction in building strong connections and relationships.
I’m enjoying linking up the Fly High Media team with our clients and treating them all with the same respect, passion and enthusiasm. It is a testament to what we aim to achieve collectively.
What made you take an interest in digital marketing?
Previously I’ve had involvement within the world of sports journalism which saw numerous opportunities to build awareness of various American sports teams and leagues within the UK and ultimately set me on a path to subsequent marketing roles.
Being involved in marketing is immensely satisfying to me because, not only does it play a vital part in business, but also a wider societal role in conveying important messages with the services we use every day.
What does a typical day look like for you at Fly High Media?
A short commute via train means I enjoy my morning coffee whilst checking emails and getting tasks in line for later in the day.
Once in the office, I need to make sure how everyone is doing and feeling and support the team where I can. Another vital job (unless an early bird has beaten me to it) is popping the kettle on for another tea or coffee!
Then it’s down to business – from internal team and client meetings, generating reports, and answering clients’ queries.
If we have written content for submission, I’ll read through it before sending it for final approval. This might involve setting up a client meeting for other services we provide. Ultimately, it is about ensuring we work together to get great results.
Finally, I make sure I clear down my desk at the end of the day – fortunately for me, my wife bought me a USB mini-vacuum which does just the job!
What do you like to do in your spare time?
I am a keen sports fan, but since the pandemic, spending quality time with family and friends has become more crucial to achieving a happy balance in life.
What would your death row meal be?
That would be a tough one considering another enjoyment in my spare time is good food! It has to be a classic fillet steak and triple-cooked chips, with a peppercorn sauce, onion rings, and grilled tomato. If I’m cheeky to get a dessert in there, it has to be a giant chocolate ice cream sundae to finish it all off!
Thinking of launching a digital marketing strategy?
The success of Fly High Media is built on helping our clients grow their sales. If you need to drive more organic traffic to your website, or you just want some help with social media marketing then get in touch with us.